FREQUENTLY ASKED QUESTIONS
We do offer international shipping. Simply head to the checkout page to explore the available options and pricing.
We aim to make sure our customers love our products, but if you do need to return an item, we’re happy to help. We have a 30 day return/exchange policy. All returns are subject to a restocking fee up to 25% of the purchase price. Please see our Refunds Policy for more information.
You can find instructions for our products here. Simply login or signup, then search for your part number.
You can also see instructions per product (if available) on our product pages in the description section.
Additionally, we have a YouTube channel with in-depth product tutorials, installation videos & expert insights. Visit YouTube >
Yes! All our products include free live USA technical support.
Please contact us here:
Call :: 503-744-1151
Email :: answers@kaferlab.com
Yes! All our products include a limited lifetime warranty. A long life of smooth operation guaranteed! Contact us for more information.
No, KaferLab is an eCommerce business with warehouses in Oregon. We do not offer any pickup or will-call service.